EP
Esta P
1 reviews | Active since Feb 2012
02 Oct 2015, 17:02
Unacceptable charge for data usage
This is the 2nd month in a row that I've been complaining to the local Autopage branch at Gezina Galleries about my account. I've asked for a 1GB data cap and received a msg from Autopage during February mentioning my 1GB recurring data bundle. Yet everytime it's been set back to 250MB and when it's depleated then Autopage starts billing me for Out-of-Bundle usage. This is not my fault as I'm not the operator but yet my money is been deducted from my bank account i.e R1017.09
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Autopage's replyOfficial
05 Oct 2015, 15:26Hello EstaP,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
Autopage's reply05 Oct 2015, 15:26
Official
Hello EstaP,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,