UNACCEPTABLE !!!

I took out a cellphone contract with Autopage in July or June 2014 and the contract I chose was were I get 200 mb and a extra 250 mb every month making that a total of 450 mb of data that I am suppose to receive every single month, however since the start of my contract I have not received the extra 250 mb of data. I have queried this with the call centre and the Canal Walk branch and a total of 2 faults were logged. I have since been told that due to the fact that I have not gone over my limit of 200 mb I will not be given the extra data that I was not given initially. I was even told by a call centre agent and someone at the branch that I would of not used the 250 mb of data. How in the world can you tell me what I would of or would not of used. <br> <br> I have been struggling with this query for a few months now and still I have not been assisted. I have been credited for when I went over my limit in June 2015 but this still does not justify why I am not being given the extra data that I signed for on this contract.<br> <br> This is by far the worst service I have received from a service provider and being in the service industry myself I expect to be given the service I give my clients.