1 reviews | Active since Jul 2015
Unable to resolve cancelled contract and billing
I' have made numerous complaints and phoned Autopage on a number of occasions to try and stop a debit order from going off each month of a contract no longer with Autopage. I cancelled my contract end of March 2015 but is still being billed up to June 2015. I was wrongfully debited at the end of May and June for a number which has been ported to Vodacom beginning of April. <br> <br> Altech Since then it has been nearly impossible to have the money that was deducted from my bank account refunded to me - each time a new excuse and no one can give me an answer to when I will receive the refund. <br> <br> The matter has been escalated to critical but still with no response and this has been going on for more than 8 weeks.<br> <br> Is there any person working at Autopage that can sort this out? Ref number 707372, 747001
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
