AB
Ansa B

1 reviews | Active since Jul 2014

04 Jun 2015, 15:49

Unable to add data to plan

Good afternoon<br> <br> I've been trying in vain to add a 1 gig add hoc data to my plan (Smart M) since Monday and to initiate a plan<br> migration to Uchoose Smart M with the help of Autapage in Irene Mall.<br> <br> The reason appears to be that the plan according to Vodacom differs from what Autopage's system indicates ( similar to an issue experienced in July last year). Please resolve urgently, I use lots of data for work and will within the next day or two be charged out of plan rates.<br> <br> Thanks in advance.

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Replies (1)
Autopage
Autopage's reply04 Jun 2015, 16:12
Official
Hello AnsaB,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage Cellular