1 reviews | Active since Apr 2015
Tygervalley
My telephone is insured and I need to have the screen fixed. I am extremely disappointed by the fact that I have been told this cannot be done as I do not have a copy of the Proof of Purchase I received with the phone.<br> I was advised that due to the fact that my contract was taken over by Altech from Noshua the document is not on the system (like it would be for other \normal"customers) I should have kept a hard copy.<br> I pay R80 per month on insurance for my phone and I am now being penalised for being part of a \""take over\"" process. Where the paperwork for the insurance part was not \""taken over\"". I spoke to 3 different staff at the Tygervalley branch. The 1st said I will probably need it and should go see if I have it. When I could not track it down"
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
