1 reviews | Active since Apr 2015
turn around time has expired and no feedback.
Good day <br> I received A BILL on the 2/4/2015 contracts I have, I have a big issue with the Tablet , when they called me I was told that I will pay the fixed amount of R90 a month, but I was not more than R100. last month they forgot to deduct the money and eventually they deducted the money on the 21/03/2015 and I was assured by the gentlemen who assisted me that both contracts are included(R406.61). Today when I looked at my invoice I saw R152.35 and I called to enquire the first couldn't give me the correct answer and she put me put me on hold, whilst I was still holding the phone went off, and I called again the lady who assisted me told me that there is a once off amount that was included of R46.21 and I was not aware of that, and she told me that going forward the amount that will be deducted will be R121 and I don't agree with that amount, as I was told previously that I will be paying fixed amount, the device even now is in your repairs department, it's not even 2 months that I had it. I refuse to pay the money that is not on my agreement, and I would like to know going forward how do I cancelled the contract(Tablet). this is an inconvenient on my side.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
