GB
Geoff B

1 reviews | Active since Mar 2009

15 Apr 2015, 11:06

Try amd do a sim swop and see how long you wait

My cell phone was ****** off me in Makro Woodmead on Sunday 12th April reported to both Autopage and Vodacom and a IDC number issued but my Data sim could not be activated as a normal sim card to use in the interim, all stores were closed so I had to go to Melrose Arch Branch for a new sim and purchase a new cell phone. The cell was active for incoming calls by 12.00pm and I called Autopage who said its unsuspended wait 2 hours and it will be fine, nothing so 4 calls made one chap said I owed money and that's why its blocked but everything is on direct debit.<br> Yesterday I called 5 times and was told its fine and issued at 13.00 with a reference number 647580 by 21.30 still no joy and was told it would have to wait till this morning for IT to sort out. TO this date and time nothing is sorted and I am very aggravated as I cannot call anyone and am forced to run home to make calls plus the cost of call Autopage and holding on for long periods, just not on, I want compensation now.

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Replies (1)
Autopage
Autopage's reply15 Apr 2015, 14:43
Official
Hello gebral,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage