JW
Johan W

1 reviews | Active since Jan 2011

12 Feb 2015, 10:32

Tricky Cancellation Procedure

Just cancelled 2 lines with Autopage. I was planning to add more lines again in July. <br> <br> Their cancellation policies are ********* and of such nature that they won't get me back as a customer.<br> <br> I have 3 lines to go then I'm done with them.<br> <br> I have to pay for two months now on lines that I don't use even though my contract expires today. <br> <br> Granted it is your policy, but your terrible policy just cost you a good customer. Also you make it exceptionally hard to cancel.

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Replies (1)
Autopage
Autopage's reply12 Feb 2015, 12:12
Official
Hello cwal****,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,