1 reviews | Active since Jun 2015
Transfer of ownership nightmare
As a final resort I am forced to escalate my complaint to Hello Peter regarding an absolute ******** of my account since I did a transfer of ownership in April 2015. I have been a long standing Autopage customer for years however I was advised by my accountants that it is in the best interest of my business to transfer the expense onto my business, SD Packaging. The necessary forms for this were completed at the Autopage Gateway Umhlanga branch by Jadene (included in mail). The reference I have been given for the transfer is 658 466. We were contacted shortly after the application by Jadene to inform us that the transfer was successfully done and that all invoices would now be in the name of our business. Unfortunately this is where the nightmare began for us, in May the company was debited BUT my personal account continued to be debited for the exact same amount due and continues to be debited to date despite my company paying for the contracts as well! To make matters worse I have now been handed over! The staff in account are ***********. Being pushed from Pillar to post for an error made by Autopage!
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
