PW
Piet W

1 reviews | Active since Mar 2015

01 Mar 2015, 10:29

Total incompatance

My Autopage contract lapsed on the 11th of Feb 2015. I decided to move to Vodacom Direct as we dont have a Autopage service provider nearby and already have other contracts with Vodacom. I have been sent from pillar to post in trying to have my number changed to at pre paid number as I was instucted to do to be able to hold onto my number. A porting request was eventully approved on the 27th of Feb, to enable me to move over to Vodacom, only to find out today that my contract has still not been cancelled with Autopage. Does this mean I will be billed for another month??? I get one awnser from the closest Autopage service provider, being George, and completely diffrent awnsers from your head office. Even had one of your opratives put the phone down, when speaking to her.

0
Replies (1)
Autopage
Autopage's reply02 Mar 2015, 07:15
Official
Hello tk168,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,