1 reviews | Active since Dec 2015
TOTAL DISREGARD FOR CUSTOMERS
My nightmare started the day my contract transferred from Nashua Mobile to Autopage. They did not load my debit order details with the migration and hence were not debiting me until I brought it to the attention in January 2015. I provide my bank account details and was promised all would be in order going forward. Unfortunately the issue was not resolved as they would not debit my account , then continuously send notification for suspension. Each time I was given some story the latest being ' did you switch you payment method to cash' somebody switched my payment method to cash. The icing on top is that Autopage has now listed me on Experian for an amount outstanding. Really , I have to beg you to debit my account & you list me.Autopage *****ed up with the migration data. We all make mistakes and I continued to be patient. A year down the line and I have to bear the brunt of their sheer incompetence. All my correspondence has been sent to Cameron Nickel and Shenanda Janse Van Rensburg. Low and behold no response. It is obvious that Autopage disregards its customers completely.Whatever happened to Treating the customer fairly. I trust corrective measures will be taken immediate.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
