NS
Natasha S

1 reviews | Active since Sept 2014

11 Mar 2015, 11:08

Tired of being nice trying to get service!!!!

On Saturday I needed to upgrade my data contract because i need the new device for work, after trying to call the menlyn branch for 4 times with no one answering the phone the fifth time i take a geuss a new consultant answer the phone very rude and when i asked about the previous 4 times i called he said \oh we are busy that's why"now if that is not unprofessional then heck i don't know what is. after that I sent a email to *** and until today... no reply!<br> <br> For me it is a problem just driving to the shop as i live in Kempton Park and it is usually very busy there. <br> I use to love shopping at autopage menlyn but now i can tell your i will never shop there again!!<br> <br> This service delivery is disgraceful!!!<br> <br> I really miss 2 years ago when there was still some decent consultants that actually took pride in their work and customer service!!"""

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Replies (1)
Autopage
Autopage's reply11 Mar 2015, 11:25
Official
Hello natasha1shirley,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage