They won't let my number be ported

It seems that Autopage are intent on not letting my number be ported. Autopage gave me the information that needed to be provided yet every time a port request goes in, Autopage decline the request. No one can tell me why or how to get this resolved. The call center people are useless. If you phone head office, the receptionist is not allowed to put you through to anybody (and they call me a client!)