BB
Beverley B

1 reviews | Active since Feb 2013

27 Apr 2015, 10:12

Their breach of contract not mine!

I have been trying to be released from being an Autopage contract customer since June 2014 as my contract was supposed to be expired as of 19 July 2014 being 24 months after I signed the contract on 19 July 2012. They somehow were convinced that it still had another year and charged me for August for my cell phone contract. <br> <br> I thought my ****le contract was expiring at the end of September 2014 and asked repeated since September to have that contract terminated but am still being charged for it on a monthly basis as well as having a \reconnection fee"charged in November 2014 for no reconnection.<br> <br> I have repeatedly told Autopage that I am not paying for their accounts since I have had no service from them since August 2014 but for the last 3 months I get sms each month (2 different amounts) stating that I am in breach of contract. I wonder how a person can be in breach of 2 contracts which have both expired almost a year ago? What I want Autopage to do is acknowledge their mistakes and reverse all charges since August 2014 and then release my sim card to be used as a Vodacom custome. I also want my credit rating to be cleared of any blacklisting. <br> <br> """

0
Replies (1)
Autopage
Autopage's reply28 Apr 2015, 08:23
Official
Hello BevBen,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage