PR
Peter R

1 reviews | Active since Mar 2015

23 Mar 2015, 17:09

Theft through Voicemail

When roaming I was billed every time someone left me a message. I did not pick up the call and I did not call in to retrieve my messages. The problem is that as a consumer I have no control over my account if anyone can just call and leave me as many messages as they want and I need to pay. A call from a South African mobile to a South African Voicemail service does not require an international carrier to manage a call and therefore it is simply *****ing to charge roaming rates. To make things worse there is also no feature on the voicemail options to deactivate ones voicemail. SIMPLY PUT THE SYSTEM IS DESIGNED TO **** THE CONSUMER. Altechs attitude towards its clients is truly disgusting as I have only had issues with them since the first day I became their client

0
Replies (1)
Autopage
Autopage's reply24 Mar 2015, 14:05
Official
Hello peterred,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage