1 reviews | Active since Jan 2013
THEFT OF MONEY BY AUTOPAGE
I was contacted 2 months ago and advised that I qualified for an upgrade. I chose to upgrade to an i6 and enquired what the total cost would be. I was told by the consultant that the total cost would be R 700 including 2G data. In july i received a bill of R 3200 and this month I received a bill of R 2000. I dont use cell data as i use wifi all the time and specifically switch off the data. It makes no sense to incur such accounts off the wifi. In any event i was told today by Mlungisi that I have not been given the 2G data. Had autopages administrative systems been in order I would not have incurred a R 5000 account even when using cell data because I would have 2G to use. But in fact no data has been allocated to my contract as confirmed by Mlungisi. Now Autopage have debited the amounts as owing to them when in fact they failed to give me my data and therefore they have now been unjustifiably enriched. I want my money back and i want my data. If this issue is not dealt with, I will cancel this contract because the customer service at autopage is pathetic and they are nothing more than a bunch of *******.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
