1 reviews | Active since Jun 2014
The worst supplier of its kind
<br> Every time I need to deal with Altech Autpage there seems to me some or another problem that I have, Things do not get done in time. My details of my request gets jumbled up via the G****vine or I have to wait longer than usual because someone forgot to do something.<br> When I call the call centre, I speak to a machine and I then get asked to type in my cellphone number. Eventually when I get through to a consultant, I am asked for the same information again only to find out that it is that wrong department. I then get transferred to another department when I need to repeat this process!!! This may happen 3 times during the same call sometimes!<br> Do you think everyone has time to be wasted in this manner. It is a well-known fact that Altech Autopage has incredibly bad customer service and it does not seem that anything is being done to try and change this general opinion. <br> It is an unacceptable level of service. I have now tried to renew my contract to Vodacom with no joy this far as I am promised that the port will be done and that I will get a notification to notify me of the port and nothing happens. This is my third attempt to get this done!
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
