CB
Cindy B

1 reviews | Active since Jun 2012

31 Mar 2015, 06:19

The Nauthorised debit from their collectors

So after the missing debit order for autopage was finally sorted out last month, for the complete outstanding amount, and my services finally reactivated....2 debit orders went off now within an hour of each other! For R1500 and R1000 from this company.! Along with the normal due debit order from autopage, which is all I owe! So the debit order of last month was also taken by nudebt, that is why autopage never picked it up till much later. And now nudebt is taking more money than what is owed! So somewhere they are not communicating! Yet nudebt took the full outstanding amount last month, so they should know there is nothing outstanding anymore! This is absolutely pathetic! And never have i agreed anywhere that the company of nudebt my debit my bank to begin with! They don't even contact you, not a call or sms, nothing! This I will be taking further. And autopage is obviously not in contact with what nudebt is doing on their behalf! How can they slip up like that?

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Replies (1)
Autopage
Autopage's reply31 Mar 2015, 15:07
Official
Hello CindyBarnard01,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage