DL
Donovan L

1 reviews | Active since Mar 2013

12 May 2015, 09:57

THE MOST PATHETIC SERVICE in SA

I enquired as to when I can port my number from this pathetic service provider from the call centre last week, then they stated the 8th of May, so on the 8th I took out a contract at MTN and started applying for the Porting of my number, so it has been declined 3 times on the 8th, with stupid answers, yesterday MTN app**** again still with NO success! So I started phoning Autopage, first phonecall the consultant said we should chane corporate Reg number to 0- did it again declined. Second Call - Consultant said we should use the Company Reg Number - declined. Third Call - Consultant said we should do it as Individual - declined, FOURTH Consultant (Thandeka) says no sir only after the 29th of May. So I ask for the settlement figures and got it. Now I dont want to pay if before I get proof that debit order will be cancelled - BUT NOW NO-ONE can help because apparently the MD of this pathetic company call a meeting and there is no-one that can assist me in my REQUEST!!! I dont know HOW with so many customers an MD of a company can do that!!! REALLY!!!! One word to describe Autopage: PATHETIC!!!!!!

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Replies (1)
Autopage
Autopage's reply12 May 2015, 10:42
Official
Hello DBLewis,


We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage