JR
Jason R

1 reviews | Active since Jul 2011

12 May 2015, 14:11

THE INFAMOUS AUTOPAGE AT IT AGAIN

I am so disappointed in Autopage. About 3 weeks ago, I received my statement and realised they invoiced me incorrectly (more than double). I phoned immediately to stop them and have it rectified, they said they would. (They wanted to charge me as if I was on an open platform - R2400 where I normally pay R105)<br> They anyway went and attempt to debit the account I have my debits run from, there was not enough money for that, as I only put in enough money for that DO. I phoned them again, last week, they logged a call.<br> Viola! This weekend I tried calling my breakdown service as I had car problems, guess what, NO services, it was suspended. I am so livered as I had to walk and borrowed a phone from someone to help me. I am not Going to pay last month's R1050. I didnt make that mistake-THEY did. I will not leave this as is.I am logging complaint all over.Please see it from my point. If I was guilty, theyd be QUICK to disconnect me. Now,I am being inconvenienced here and now what? I am now also liable for unpaid bank chargers.I am not office bound, travelling Jhb East, Cpt this week and have no cell phone... Pathetic! And btw, I will not pay a single cent for what I had to go through.

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Replies (1)
Autopage
Autopage's reply12 May 2015, 15:55
Official
Hello jasonvr12,


We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage