MD
Mogamat D
1 reviews | Active since Jun 2013
31 Aug 2015, 10:31
The contract Limit do not really Limit you
I took out a cellphone contract for my cousin as a gift. Months later she ran up a bill of more than R1500. I contacted Autopage and asked them if I could limit her spend to the free minutes as agreed between my cousin and I. The operator said yes i can limit her but to a minimum spend of R50 over and above the free minutes. The operator send me the paperwork and I send it back the very next day. Few months go by limit holds, then all of a sudden I get Invoices of up to R3,500 in the last 5 months April to date I've paid R9,000 with an additional R2,500 bill for the month of August.<br> <br> I've called them regarding this issue and all they said was that \even though there is a limit
Helpful (0)
Replies (1)0
Replies (1)Autopage's replyOfficial
31 Aug 2015, 15:48Hello Naiem,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Autopage's reply31 Aug 2015, 15:48
Official
Hello Naiem,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
