KVDV
KOBUS VAN DER VYVER

1 reviews | Active since Jun 2012

17 Sept 2015, 13:22

The bad service continues

I had a previous complaint on Hellopeter about a month ago about the no service that I have been receiving from Autopage. The response that I have received on Hellopeter from Autopage was only that my matter will be looked in to. I received one follow up call, with an unresolved issue and to this day, still no solution. It has been a month and still the data due to me as part of my contract has not been loaded on to my network. I had to buy top up bundles in the meantime. Voice minutes for month 2 has been loaded this morning , still no data for either months. <br> <br> Various follow ups with both the call centre and Menlyn store during this last month has yielded no success. <br> <br> It is becoming clear to me that this company either does not have the ability to deliver the service or do not want to.<br> <br> This morning I also received an sms that my service will be suspended due to no payment. I have a debit order. Please explain.<br>

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Replies (1)
Autopage
Autopage's reply18 Sept 2015, 10:10
Official
Hello kobusvdvyver@,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage