terrible service-unprocessed insurance claims

I have three devices none of which I can use because:<br> 1. the number is blocked by auto page and I cannot use it<br> 2. the airtime disappears immediately it is loaded in the device<br> 3. auto page has not processed my insurance claim and they do not even give feedback on what is going on.<br> they do not make a mistake not to debit money from my account.