Terrible Service

After weeks of trying to change ownership of a contact form my Mother's name into my name, I received a email from Sifiso to say that I do not meet the credit vetting criteria?? I rep**** to say that I do not have any bad debt and that I sent all the necessary information. I also told him that I had recently app**** for a credit card and was approved immediately.. Surely if I have bad credit then this would not happen. He has ignored my emails where I have asked for someone to call me from the credit department to advise where the problem is. I have called Autopage twice today and was kept holding for over 25 minutes and then hung up on. My contract expires in 3 months, I will be moving from Autopage after 17 years!!