1 reviews | Active since Oct 2014
Terrible service
I upgraded my contract, did not change a thing, only extended the contract for 24 months. There was no data added to the new contract. When I phoned they said that they will look into it and get back to me, but in the meantime I have to pay for the data. I bought 2gig of data. I received a text message saying that the data was loaded, but we still could not use Internet etcetera. So I phoned again today to try and sort this out. After being cut off 3 times and been put through to 3 different consultants, Siphiwe was not listening to a word I was saying. She was rude and while I was talking, interrupted me. According to her, nobody from Autopage can contact me. I have to phone again after 7 days. I explained that I have been waiting for a month already to sort this out, but she still said that nobody can contact me. How on earth is it possible to have a business, but nobody can contact you to sort out the problem. I am still not able to receive emails or go to the Internet. This line is used for business purposes and this is a HUGE frustration!!!! Siphiwe also did not want to give her surname, because she is not allowed to! Utter nonsense. Terrible service!!!<br>
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage Cellular
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage Cellular
