KA
Kelreen A

1 reviews | Active since May 2015

18 May 2015, 07:46

Terrible service

For the last couple of months since Nashua Mobile clients was moved over to altech autopage - I had a terrible service every single month. With Nashua I was able to pay my account on the last day of the month - altech autopage did not send me any form of notification that accounts must be paid by a certain time. When they took the lines over from Nashua - my line was suspended and until today I dont know why. I was loosing out on Business - I really think staff dont know the impact it is having on business.<br> So they decide to suspend my line every month, why i dont know. <br> Altech have the most terrible service ever. I will not advise anyone to have a contract with her - was considering to get contracts for my drivers with altech - but no.<br> I decided to cancel my contract - and guess what all of a sudden my acc is almost double of what I use to pay every month.

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Replies (1)
Autopage
Autopage's reply18 May 2015, 10:04
Official
Hello Kelreen,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage