1 reviews | Active since Jun 2013
Terrible Service
I have been a loyal client of Autopage since 2004 with an average bill of R 1000 p/m.<br> <br> I changed from contract to prepaid in January this year and kept my Vodacom number. I did not receive any final invoice for January and only received a notice in March to say that i have been handed over for debt collection even after i sent 3 emails to Autopage requesting my final invoice and also called them and spoke to two different call center agents requesting my final invoice. I have paid half my debt outstanding now in March and will settle the difference next month before the 15th April.<br> Autopage was very quick to cancel my remaining minutes +- 300 talk min when i moved from contract to prepaid and when i called them regarding this they said i had lost the minutes because i moved from contract ( Vodacom ) to Prepaid ( Vodacom )even after i have paid for those minutes, <br> The attitude and service and general ethics of Autopage is pathetic and disgusting, as mentioned before i have been with them for 11 years and have never defalted or skipped payment. All that this confirms is that i made the right choice going to prepaid and will never use Autopage's services again.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
