BM
Brenda M

1 reviews | Active since Mar 2015

16 Mar 2015, 13:03

Terrible Service!!!!!

My Nashua Mobile contract was sold to Altech Autopage when they went under and I cancelled my contract with Altech Autopage as soon as my contract period expired. What a nightmare!! I sometimes had to wait up to 50 minutes to talk to a consultant and when you request to talk to a supervisor, they are always in a \meeting". One consultant told me on Friday that \""we are adults here at the call center and do not need supervision!\"". Vodacare and myself have been trying for two weeks now to port my number to Vodacom but Altech Autopage will not release my number and every time we call they give us a different reason. All I want to do is get away from this terrible company but even this has become impossible! I've never come across such a badly run"

0
Replies (1)
Autopage
Autopage's reply17 Mar 2015, 15:00
Official
Hello BrMcKechnie,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage