TERRIBLE EXPERIENCE WITH AUTOPAGE

Good day,<br> <br> My account was opened by my mother in 2007/2008 when I was still at school. After school the payment was taken over by myself. <br> <br> In 2013 I changed the banking detail when I upgraded, and requested account ownership to be changed as well. It was not done. <br> <br> Then in August 2014 I again requested change of account holder and it was not done. In January 2015 I again filled in the necessary paperwork. Again, not done! When I phoned in May to enquire about this I was told that I should wait until I upgrade in July 2015. Paperwork can then be completed to request change of account holder. <br> <br> Again I filled in the paperwork. And now, after a 4th time, still it hasn't been done! <br> <br> During September 2015 I changed my banking account over to FNB, but I did not chang my banking detail on my Autopage account, knowingly. And I will NOT do so, or pay my account until the Account holder have been changed!<br> <br> I am fed up with the terrible service from Autopage and would like to lodge a service complaint against whoever assisted me with my last upgrade, because clearly that person was only chasing sales and doesn't care to fulfil her duty re: Customer Service!