Takes my money but does not provide the Service

How utterly disgusting. I seriously think that Autopage should just close down. Can you get more worse than PATHETIC!? I received a call from a Customer Relations person on Friday 30 January 2015 - Admits that autopage had not instructed a debit order for payment and admits its entirely their fault, verifies that my details (banking etc) they have on record is the same and correct - Which i did as well on the online portal several times!? Damn guy assured me that i will not be cut off! And guess what? Autopage has discontinued service!? Like faaarken really! So not impressed!!! Sorry wil not do this time - it's been a week now and I cannot make calls or send messages - nor read any important e-mail still despite Autopage having taken their money for the month! I demand compensation for a whole week without a cell phone. What would have happened if I needed to make a call in an emergency to family or friends?? Who's going to take responsibility? I have also just discovered that the upgrade sold to me on the phone by a retentions person is not what I am receiving...100 minutes, 100 sms's and 300 MB of data is what I was offered on a my upgrage and all I got was 100 minutes!?