RP
Rudolph P

1 reviews | Active since Jul 2015

10 Jul 2015, 15:30

SUSPENSION OF ACCOUNT

My bills are settled each month, and I have set limits to both my data and cellular contract.<br> <br> Since the limits were put in place, my accounts are suspended more or less the same time each month.<br> <br> The invoices that are sent is over the limits that were set, and the weekly notifications, that are billed to my accounts, are incorrect. <br> <br> I am even sending my proof of payments each time payments are made on my accounts, but still it seems that I have to do account management on my own account for Altech Autopage.<br> <br> I am getting fed up with this, it is the first time I had to struggle with a service provider.<br> <br> Very poor service, is the only overall comment.<br>

0
Replies (1)
Autopage
Autopage's reply13 Jul 2015, 11:30
Official
Hello Ru****s,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage