Suspension for no reason

Good day,<br> <br> I would like to lay a complaint against Autopage for their service - no service to be honest.<br> <br> I took over my grandmother's debit order, the guy in the store had my bank card in front of him He changed the account number, but never the bank name - so the debit order failed to go though.<br> <br> I had to take off from work to sort out that ****, then I had to go make a cash payment in the bank. Now, twee weeks after it's suspended again for no specific reason.<br> <br> The payment was made and I think you should start caring for your customers. My grandmother is 88 years old and her cellphone is all communication to the world she has.<br> <br> I'm very unhappy and I would like for this to be sorted out AS SOON AS POSSIBLE. I work all day long, and I can't take off from work as you (Autopage) doesn't pay my salary.<br> <br> Your customer service is bad.<br> <br>