SUSPENDING SERVICES AFTER PAYMENT

Debit Order gone through on the 31.07.2015. Services suspended. Phoned the customer services dept and services was reconnected and again suspended numerous times after the first phone call. Bank statement was sent to customer services (att Sophie) the 11.08.2015 no responds. This was reported via e-mail to customer service (email was received on the 18.08.2015 saying the \case has been closed"AND to the branch (carnival mall) on the 17.08.2015 and customer services/sales representative at the store insured us that services would be re-instated. Today's date is the 18.08.2015 @ 19:00 and the services is still NOT re-instated. Thus paying for a whole month of services that could not be utilized for half a month or more by the looks of it. This contract being a data contract makes it kind of frustrating having a device you can not use. Is this really the services that Autopage are giving their clients???!!!!!!"""