JG
Jeane G

1 reviews | Active since Jun 2012

24 Jun 2015, 11:10

Suspended service

this is an ongoing request to get the voice recording for the contract taken out on ****le account and still no response for the last 2 months.<br> <br> My services suspended and after 8 calls and 10 visits to the local Autopage I had the worst experience ever . . . The actual Manager at Secunda branch laughed as if this was a joke ! while is he talking to Midrand on line and interrupt the clientele face to face to help his colleagues and keep on chatting . . .<br> <br> Due to this we missed a call when my son's friend passed away and as he bluntly replies - God forbid it will happen to me . . . and he is sorry - sorry about what ? <br> <br> Autopage computer generate a reply and there is no response on any of the queries . . .. and then they also lie to say they are opening the lines whilst they sort out the problem . . .

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Replies (1)
Autopage
Autopage's reply24 Jun 2015, 16:30
Official
Hello grobleje,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage Cellular