STILL WAITING FOR DETAILS OF ACCOUNT

In April my Altech Autopage account jumped from the usual R95 to +- R800. I paid it. In June the account jumped to +- R2000. I did not pay it. I contacted Altech Autopage to ask for justification, and they said they would send it to me within 7 days. But still nothing. I posted 3 queries online. They emailed me each time to say they had closed the queries and passed them on to accounts. Still nothing. I have had a few phone calls from accounts (but the bad debt section). When I explain the problem, they say someone will get back to me in 7 days. Still nothing.<br> So in the mean time, I sit with no internet access, paying a monthly fee for a service I am not getting.<br> <br> I am extremely frustrated with Altech Autopage. This is NOT the first billing problem I have had with them, and each time, it takes MONTHS to resolve.