1 reviews | Active since Mar 2011
STILL the same bad service
I complained a few days ago and although Autopage has responded to the complaint, NOTHING has changed. We have been with them for about 25 years and yet it is evident that they couldn't care less about their customers. They are STILL suspending our phones on a daily basis although we have explained to them over and over and over and over again that we pay at the end of the month, have done so for the past 25 years!!! We have contracts with Vodacom (direct) and Cell C and have never had issues at all. SO sorry that we have to wait until our contracts expire. Over and above this issue, AUTOPAGE has taken it upon themselves to stop e-mailing us our monthly account - we are only receiving the itemised bill but no invoice showing what we owe, so we have to phone every month to find out how much we owe. To anyone contemplating taking out contracts with AUTOPAGE, I would say RATHER NOT! And once we are able to, we WILL move to a more competent service provider - AT LEAST four hours a day are being WASTED to try and get our phones reconnected, only so that the same thing can happen again the next day. PATHETIC!!!! VERY, VERY DISAPOINTED.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
