PW
Pierre W

1 reviews | Active since Dec 2009

26 May 2015, 09:35

Still Stuck Stuck Stuck

Dear reader<br> <br> As per my last complaint about trying to port a number out from Autopage.<br> Every time I'm promised feedback or a call from a manager, but nothing.<br> Tried the port again this weekend, still failed yesterday.<br> Call centre says Marco Adonis e-mailed me YESTERDAY with information. I never received that mail.<br> Apparently the information is now different AGAIN which is why the port failed.<br> Tried to call Marco Adonis on *** several times already but it just rings.<br> <br> AUTOPAGE, WHY IS IT YOUR CUSTOMER SERVICE IS STILL SO BAD 15 YEARS LATER?<br> WE LEFT YOU FOR A REASON, ONLY TO BE SOLD BACK BY THE NASHUA DEAL LAST YEAR.<br> <br> Time to call ICASA and my lawyers - a port shouldn't take a month to sort out, let alone so much wsated time in calls and trips.<br>

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Replies (1)
Autopage
Autopage's reply26 May 2015, 15:50
Official
Hello hislordship,


We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage