Still not connected

Here is the mail i sent<br> Good Day Njama Moosa<br> I thank you for the new phone that was delivered to replace the old one.<br> The only problem is the sim card is still not activated after 24 hours I did phone the call center on ***<br> and spoke to Sebiso who was so rude and obnoxious and the only response I got was your sim card will be active at 14:00<br> in such a demeaning manner that now that it is not I will be delivering all the equipment by Monday the latest and consider that contract closed<br> I will rather go and get another WORKING device and sim card from a company that does not make me beg for service and who is not rude to me.<br> Today is the 11 December and I still don't have a working device how long can you go without a working device<br> I just got off the phone with the call center and they are saying Rica Failed why did Sebiso not do her job and check this great work ethic going on there so sorry to disturb her on a Friday