lN
leatitia N

1 reviews | Active since May 2014

14 Jul 2015, 11:48

still no reply even after complaint on hello peter

I DONT UNDERSTAND THAT EVERYBODY ANSWERS THE COMPLAINT FROM HELLO PETER. <br> <br> BUT NO NOT AUTOPAGE. THEY DONT CARE. I STILL AFTER 6 MONTHS HAVE TO PHONE THEM FOR A EMAIL OF MY STATEMENT AND INVOICE. ALTHOUGH I HAVE BEEN WITH AUTOPAGE FOR MORE THAN 7 YEARS AND THE ACCOUNT HAS ALWAYS COME VIA EMAIL. SO IN JANUARY 2015 SOMEONE AT AUTOPAGE THOUGHT IT WOULD BE FUNNY TO TAKE ME OFF THE EMAIL LIST. BECAUSE I HAVE PHONED EVERY MONTH SINCE JANUARY ASKING FOR MY ACCOUNT.<br> ALSO I DO NOT GET MY ITEMISED BILLING ACCOUNT EITHER SINCE JANUARY 2015. AND THE BEST PART OF THIS BIG JOKE IS THAT THE CUSTOMER SERVICE WORKERS SEND ME MY ACCOUNT VIA THEIR OWN EMAIL AND NOT FROM AUTOPAGE BECAUSE EVEN THEY CAN NOT GET IT SENT. AND MY EMAIL ADDRESS HAS NOT CHANGED IF YOU WERE WONDERING. IN FACT IT REFLECTS ON MY STATEMENT AND IT IS CORRECT. WHAT THE HELL IS GOING ON AT AUTOPAGE.<br> <br> AND PLEASE ANSWER ME THIS TIME. LEATITIA NAUDE<br>

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Replies (1)
Autopage
Autopage's reply14 Jul 2015, 14:25
Official
Hello nicolene 2002,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage