Still no refund after I've moved and ported end 2015!

My account was in credit/overpayment when I ported and moved away from Altech Autopage. This after battling Autopage for moth to correct overcharges. I personally contacted Harshana Hirlall whom eventually assisted with getting my old overcharges previously and I am yet to hear from her again so they can refund me my balance that is in credit/overpayment now that I am no longer a customer. You leave them ad they still don't ay you back you dues! Tick, tock, tick, tock - let's see how much longer Autopgae takes to sort this out. Much happier with Vodacom at least they understand customer service far better and for this I am prepared to pay more!