still NO follow up after 3 complaints on this site

I have now been struggling since 1 Feb 2015 to resolve an account dispute with Autopage. I have lodged complaints with them directly with absolutely zero response. I then decided to lodge a complaint here:<br> <br> After my 2nd HelloPeter.com complaint they finally called me on 14 April 2015. The gentleman who assisted me was very friendly. At the end of our call when I requested a reference number for the call he informed me that this would not be necessary and that I could just use his name as reference as he was dealing directly with the complaint I had lodged on this site.<br> <br> I then proceeded to ask him to send me a copy of my original contract that I had signed as well as a recording of my call with the Autopage consultant who assisted me in updating my contract after the initial 24month contract had expired. Upon enquiry as to when I could expect to get feedback from Mr. Adonis he rep**** that he would get back to me at the latest by Friday the 17th of April. It is now Monday 20 April (18h10) and I have not yet received ANY feedback. <br> <br> I am tired of Autopage's tardy service and inability to deliver on their promises. It seems the only way forward is a formal complaint to ICASA!!!