LB
Loren B

1 reviews | Active since Mar 2009

13 May 2015, 14:48

STILL NO FEEDBACK

I have contacted Autopage 5 TIMES to change my cell number from my name to my daughters name.<br> I sent an email on the 13th April requesting change of ownership, NO RESPONSE!!<br> I then called on the 21st April and spoke to Thokozile ref: [Task 656131] New: Changes. I sent her an email on the same day...STILL NO RESPONSE!!<br> I then phoned on 29th April spoke to Olwethu, he said they had not received some information from me, NOT ONCE DID AUTOPAGE PHONE ME AND TELL ME INFORMATION WAS MISSING!!! I resent all the information to him. He promised me that this would be sorted out..STILL NO RESPONSE!!!<br> I then sent him another email on the 6th May wanting to know what is happening, STILL NO RESPONSE!!!<br> I would like to know how I go about getting this changed to my daughters name...I cannot believe that no ONCE can Autopage at least phone and let their client know what is happening.<br> I WOULD LIKE FEEDBACK URGENTLY WITH REGARDS TO THIS MATTER, I am definately not going to renew my contracts with Autopage!!!

0
Replies (1)
Autopage
Autopage's reply13 May 2015, 16:28
Official
Hello loren12,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,