1 reviews | Active since Mar 2012
I ported from Cell C to Vodacom 2GB Data with talktime top-up. I received my Vodacom Simcard on 26 February. I called them when I received the card so they could set it up and was told 2-24 hours. By 27 February I was still not up and running and called again and was told 2-24 hours but since this was Friday I would only be up on Monday. By Monday I was still not up and called numerous times through the day and was told I was now on Cell C Pay As You Go. I eventually got through to a Manager at 4pm Monday afternoon who promised me it would be sorted and he would go directly to department involved and push it forward. By this morning (five days since I have had my SIM card) I was still not on line. I called again and was told there had been another error and they had put me back on to Cell C who does not offer the package Vodacom do. I have been out of comms due to total lack of either training or caring I am not sure which and am now very angry since I am not getting the service I was promised. The 2-24 hours is now five days and still nothing. Unacceptable.
Best regards,
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.