KA
Kimeshnee A

1 reviews | Active since Mar 2015

29 Oct 2015, 12:14

Still billing me- I am on prepaid

To whom it concern,<br> <br> I have just received a call from your call centre ***). According to your call centre agent, I still owe your company R117. Please go through my previous complaints on Hello Peter. The complaints state that I have been receiving these types of calls from your company even though I have paid the numerous cancellation fees that your company has been charging me. <br> The head of your customer complaints called me and confirmed on numerous occasions that the issue had been resolved and I even received a credit from Autopage. <br> I am no longer an Autopage client (thank goodness) and am on prepaid with MTN. Why am I still being billed R117? <br> The last correspondence between Autopage and myself was in May 2015. Please investigate further as this is ridiculous. I have complained numerous times on Hello Peter about this issue with Autopage. Please go through my previous complaints and resolve this ASAP. Your company is treating me unfairly. I have lost faith in your business. This has been a nightmare.

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Replies (1)
Autopage
Autopage's reply29 Oct 2015, 15:55
Official
Hello archaryk,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage