SK
Suyash K

1 reviews | Active since May 2015

07 May 2015, 22:01

Still being billed for a CANCELLED CONTRACT ???!!!

I cursed the day the devil made me sign up with Autopage. <br> Cell number : *** - contract was taken in Feb 2013. Feb 2015 is when Autopage was contacted & advised to STOP their services, the contract will not be renewed &to have the number migrated to a prepaid line. In March 2015 I was billed R452.00 I was informed this is when the last payment was due. April 2015 is when the sim card became inactive. When the number was dialed it was listed as non existent. Went to AP greenstone to tell them I need the number active, as a prepaid line. Harold from there advised a sim swop was to be done - left after being told the sim should be active within 2-24hrs. waited 1 week &the sim still wasn't active. after pointless unresolved \escalations"&wasted time I was told Autopage can't assist with prepaid SIM cards. MTN"

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Replies (1)
Autopage
Autopage's reply08 May 2015, 11:52
Official
Hello Suyash,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage