KB
Khira B
1 reviews | Active since Jul 2014
15 May 2015, 14:31
Steeling money / Will not cancell contract
My contract with Autopage has expired 3 months ago, I have done ALL possible to cancel the contract and get the number on pay as you go. they refuse to do it and now took R1500 off my bank account without any permission (basically steeling) I have spoken to the manager Collin Appolis which has done nothing. the other staff in call centre just puts the phone down in your ear while you trying to sort this out. I have sent cancellation letters, spoken to about 7 different people as you can never get hold of the same person. <br> <br> the staff in call centre says it is my responsibility to NOT use the phone, but I have even loaded airtime to get it on pay as you go but Atuopage refuses to do so!! <br> <br>
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Replies (1)Autopage's replyOfficial
15 May 2015, 15:57Hello khiradb,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Autopage's reply15 May 2015, 15:57
Official
Hello khiradb,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
