*****ing from their customers

I have a contract with Autopage for a control chat 200 package. For the past six months I have not been allocated my airtime that I am supposed to receive. When I queried it with the local branch, he was told by the head office that it has been allocated and that I should check on the 1st. Once again, checked on the 1st and they decide how and where they want to supply it to you. I am sitting with so much sms and data, but no money to make a phone call should I need to. I think it is unfair for them to decide where they want to allocate it to, since the contract we signed, was for R205.00 a month airtime and 100 sms. I am now paying nearly R400.00 for a contract just to receive data and sms??