1 reviews | Active since Apr 2015
Stay away from Autopage Insurance!
My phone was ****** on the 12th of March (Thursday I think) and I immediately took the necessary steps to get it blocked etc. The Autopage Insurance agent told me for some reason he cvould not get the ICT nr so I had to wait until the next week Tuesday for this nr before the claim could go further. No one ever contacted me to say whether the matter was being dealt with. On Tuesday the next week I phoned them. No it has not been sorted yet wait two more days, someone will call. no one called, I called then again. No the problem is not yet sorted I must wait. then began a trend, I would get a phone call every day at 16:30 pm and the agent would say that the day was basically over and that it would be sorted the next day etc. I finally got my phone after 1 MONTH and many phone calls later. I am very disgusted at the lack of service. The only people who were in any means interested in helping me was Jason from the Menlyn branch and Clematious? I think was her name, the rest is USELESS, especially the Insurance sector. I have never been so helpless in resolving a matter and was astonished with the lack of care from ALL the agents.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
