MA
Mike A

1 reviews | Active since Apr 2015

21 Apr 2015, 19:31

Staggering incompetence and dismal service

At the end of January my number was ported directly to Vodacom due to the poor service received from Autopage. This contract was monthly as it had run well past its 2 year duration. After waiting for countless hours wasted being transferred between ineffective staff at the call centre this had supposedly been resolved 3 times, with the latest refund recently reflected in my account, incredulously I have just received another invoice for a service that has supposedly been cancelled on more than one occasion.<br> Autopage have made the poor service from Telkom look good and I actively discourage any engagement with this organisation.<br> Autopage have also repeatedly failed to respond to queries logged via their online system

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Replies (1)
Autopage
Autopage's reply23 Apr 2015, 09:53
Official
Hello bobxtc,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage