1 reviews | Active since Mar 2011
Staff Disrespectful and unwilling to assist
Today at 18H30 my daughters phone was ****** at Menlyn shopping mall by a bunch of no good *******.<br> I sent my daughter to the branch to block her phone and sim card. She lets me know that they can block the sim but not the phone. I have to call ***, which I do. I hold on for 10 minutes the first time and then again for 30 minutes the second time without my call being answered. I then call menlyn branch only to be helped by Martinique and to hear her tell Jason in store that and I quote \I CANT DEAL WITH THIS CUSTOMER"and then to deny saying that. Jason then takes the phone and says he cannot do anything to help me either.<br> It is now 20H12 and still I have not managed to block the phone or get any assistance from the menlyn branch.<br> I will not be renewing my 4 contracts with autopage and it seems that as autopage will be closing its doors soon it will be my saving grace.<br> Why have a store that cannot assist with all matter regarding my contract. I say hurry up and close your doors then.<br> I must add that at 20h18 Jason just called me back and informed me that he can indeed do something. He will send and email and request the blocking. It seems like too little too late."""
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
